Quality FAQs - Why Choose MACRACK?


Macrack manufactures its entire product range in Brisbane, from our HQ and have done so for the past 30 years. We don’t import any items from overseas like majority of the other racking companies. We support the Australian manufacturing industry and are very proud of our Australian made quality.

Yes. Macrack has been designed and engineered to conform to all Australian standards. The Pallet racking standard used in Australia is;

Under the standard ONLY the manufacturer can provide weight loadings and performance criteria. However, anyone is allowed to inspect the racking system for damage, and we encourage that the warehouse manager to take on this role, instead of 3rd party inspectors. It is mandatory under the standards the you have your racking inspected on a 12month basis to ensure that your racking is still safe and free from damage, you must do this is order to conform to the latest standards.

Macrack also provides an auditing service, and are happy to inspect your racks.

Australia Wide. Macrack has installation teams in each major city in Australia. We can also put you in touch with your nearest sales person, which ever city you are in.

No. You cannot use different brands of racking with each other. They must be separate systems.

Eg: Using Macrack frames with another brands beams is against the standard, cannot be certified, and is very dangerous.

No, all our products are ‘price on application’ (POA). But don’t despaire, we are willing to give you a price over the phone. No job too big or small.

» If it’s in stock, straight away!

» A few days for a couple of miscellaneous items.

» It will take about a week for a small warehouse.

» A couple of weeks for larger warehouses.

You bet! We price match on all quotes to keep Australian manufacturing in business.

Asian imported racking not only uses lower quality steel, the companies that manufacture it are fly by night companies. So when you want to reconfigure your racking system, or move warehouses, or buy more, you are out of luck! You are left with an expensive pile of scrap metal that Workplace Health & Safety won’t sign off on.

Don’t panic. All they normally want is to make sure that the racking is installed correctly and or that you have Safe Work Load Signs. Macrack can check these off for you, it does normally require a site visit to ensure that your rack conforms to our engineering standards.

Pallet racking is a ‘system’, not parts that are put together. Therefore if you buy second hand racking, you don’t know what engineering weight loads you can use. This could cause a racking collapse, and put you through a huge amount of grief. Secondly, it’s your business and you are liable… why would you risk second hand materials, that often can’t be certified?

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Our Clients

Warehouse & Pallet Racking Brisbane

Providing Quality Racking At Great Prices For Over 30 Years

“Customer service is exceptional. The staff are very friendly and helpful when I had any questions and queries. They provided me with all the information I needed and some that I didn’t even know I needed. When I organized something with them, they did exactly what they said they would do and they were always polite and punctual. The price is very competitive and I would recommend Macrack to anyone needing Racking Solutions.”

Paul C – Google Review

“Macrack Australia have been a pleasure to deal with on both occasions we have now used them. From the advice and suggestions given to maximise our space and storage, through to the team at install, we have had a very good experience and would highly recommend Macrack for your warehouse and storage needs. A+ Thanks Gary and the team.”

Mick A – Google Review

“I would like to take this opportunity to thank the team at Macrack for the quality of work and product they supply. The staff are wonderful and it is great to see such professionalism thru-out this company.
Jeff is a real asset to the business and it is always a pleasure to deal with the ladies in admin (Jo).”

Willie M – Google Review

“We have tried other brands of rackings, but hands down the product from Macrack is by far the better choice. Rackings are designed to test the extreme elements and most importantly high standard of customer service. Highly recommended!”

Victor S – Google Review

“I highly recommend Macrack to any business looking to install pallet racking or stock shelving. From designer Leo through to the professional staff who replaced all the shelving in our warehouse and installed new pallet racking. The co-ordination was great and they fitted in with our tight schedule. Any query was answered promptly. Pricing was very competitive as well.”

Brian D – Google Review

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Ensure Your Warehouse Storage Solution Has A Lifetime Guarantee Call Us Today

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    Phone: 1800 048 821

    Phone: 07 3343 9788

    Email: [email protected]

    Address: 40-42 Devlan St, Mansfield, Brisbane QLD 4122

    Mail: PO Box 2227, Mansfield, Brisbane QLD 4122

    Despatch: 22 Devlan Street, Mansfield, Brisbane QLD 4122.